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United Arab Emirates, Thursday, May 15, 2025
amazing stuff
Egypt, Monday, May 12, 2025
I would like to share my recent experience at the Ibis Styles Hotel Jumeira, which was truly memorable and exceeded my expectations. From the moment I arrived, I was warmly welcomed by the reception team. I must give special recognition to Mr. Karim, whose professionalism, attentiveness, and genuinely caring attitude made an outstanding first impression. He went above and beyond to ensure every detail of my stay was taken care of. Whether it was assisting with check-in, providing helpful local tips, or responding to requests with efficiency and warmth, Mr. Karim truly set the standard for excellent customer service. His dedication made me feel not just like a guest, but a valued visitor. I would also like to thank other members of the front desk team—Mr. Hannine, Mr. Fazil, and Mr. Hamza—for their continuous support and friendliness. The housekeeping team, led by their manager Mr. Rohul, maintained my room impeccably. It was always clean, fresh, and welcoming, which added greatly to the comfort of my stay. An incident on my first day involved a dishonest taxi driver attempting to overcharge me. I turned to the hotel for help, and I was incredibly impressed by the swift and professional response of Operations Manager Mr. Shafi and Security Manager Mr. Aqib. Their quick thinking and calm handling of the situation not only resolved the issue but also made me feel completely supported and safe. For the rest of my stay, I chose to use the hotel car service, driven by Mr. Shamsol, who was consistently punctual, courteous, and professional—making every ride a pleasure. Lastly, I would like to express my thanks to Mr. Emad in the restaurant for his polite and welcoming service, which added to the overall positive atmosphere of the hotel. In summary, my stay at Ibis Styles Hotel Jumeira was made exceptional by the incredible staff, whose outstanding service left a lasting impression. I highly recommend this hotel for anyone seeking comfort,
Ghana, Monday, May 12, 2025
Spacious and very clean rooms.
Kenya, Friday, May 9, 2025
The service
United States, Friday, May 9, 2025
Madula the guest services was great. We become good friends. It was a pleasure to see her mornings. She was always helpful without being intrusive.
India, Wednesday, May 7, 2025
Cleanliness and location
United Arab Emirates, Wednesday, May 7, 2025
From A to Z, everything was perfect I'll definitely book again, highly recommend! Cleanliness, services, hospitality, staff, management